Store Hours :: Mon - Sat 10am - 8pm & Sun 12pm - 6pm EST

Planet Vapor Terms & Conditions

You must be over 21 or of legal age to consume nicotine, in your state or province, to buy, or use this product.

It is your responsibility to inspect all of your items upon receipt of the shipment. Any claims for DOA, missing parts, or damage must be reported within 24 hours of receipt of goods, according to the tracking info. There will be no exceptions to this policy. We do not guarantee compatibility between items. If you have any questions about compatibly, please ask before placing your order. We will not accept returns due to incompatibility.

We ship all packages via USPS. It is our responsibility to package and ship all items that are purchased, however we do not have any control over the package once it has shipped. We are not responsible for any damaged, partial receipt, lost, misrouted, delayed, or undelivered shipments. If any such issues arise, you must contact and work with USPS directly to resolve the issue.

The products offered through and by Planet Vapor Inc. are intended for use by responsible adult users over the age of 21 or of legal age to consume nicotine and are not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to nicotine, propylene glycol, or vegetable glycerin. Nicotine is highly addictive, habit forming, and may be dangerous to your health. Keep out of the reach of children and pets.

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner. No representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.


The website owner makes no warranties, representations, statements, or guarantees, whether expressed, implied, in law, or residual, regarding the website.

Returns & Exchanges

All unopened non-consumable items may be returned within 14 calendar days from the date of purchase. All opened non-consumable items may be exchanged within 7 calendar days from the date of purchase for an item of the same make and model only if the item has a manufacturer defect causing item not to work. Consumable items such as e-Liquid, resistance wire, pre-wrapped atomizers, and cleaning supplies are non-returnable and non-exchangeable. There are no warranties on any smoke shop items

Disclaimer of Liability

The website owner shall not be responsible for, and disclaims all liability for, any loss, liability, damage (whether direct, indirect or consequential), personal injury, or expense of any nature which may be suffered by you or any third party, including your company, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner, any third party, nor data or content provider shall be liable in any way to you nor any other person, firm nor corporation for any loss, liability, damage (whether direct or consequential), personal injury, or expense of any nature arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon, occasioned thereby, or by reason of non-performance or interruption, or termination thereof.

Conflict of Terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies, or notices, the other relevant terms and conditions, policies, or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


Any provision of any relevant terms and conditions, policies, and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalid, illegal, unlawful, or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void, and the remaining provisions of any relevant terms and conditions, policies, and notices shall remain in full force and effect.

Applicable Laws

Use of this website shall, in all respects, be governed by the laws of the state of South Carolina, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the South Carolina courts located in Richland County, South Carolina, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.